Privacy Policy

1. Introduction

This Privacy Policy is intended to inform users of www.karol-lor-travel.com about how their personal data is collected, used and protected, in accordance with the General Data Protection Regulation (GDPR) and applicable French legislation.

The Karol Lor Travel website is published and operated by KLIMB UP HOTELSwhich is responsible for the processing of personal data.

KLIMB UP HOTELS places particular importance on protecting the privacy of its visitors and is committed to ensuring the confidentiality of the information entrusted to it.

 

2. Data Controller

The data controller is :

KLIMB UP HOTELS
SASU with share capital of 1,000 €
SIRET: 803 334 895 00031
RCS Creteil
Intra-Community VAT number: FR24 803334895

13 boulevard des Corneilles
94210 Saint-Maur-des-Fossés
France

The website operates under the trading name Karol Lor Travel.

Email: contact@karol-lor-travel.com
Telephone: +33 (0)6 89 02 98 09

 

3. Data collected

Contact form

When you use the contact form, the following information may be collected :

  • Last Name
  • First name
  • Email address
  • Telephone number
  • Destination
  • Travel duration
  • Number of travellers
  • Message content

This information is used exclusively to respond to your enquiry.

Newsletter subscription

When you subscribe to the newsletter, the following information may be collected :

  • First name
  • Last Name
  • Email address

This information is used to send you news, advice, travel inspiration and information about the services offered by Karol Lor Travel.

 

4. Purposes of Data Processing

Personal datadata is collected in order to :

  • respond to enquiries submitted via the contact form;
  • communicate with prospective travellers;
  • send the newsletter to individuals who have given their consent;
  • ensure the proper functioning of the website;
  • comply with applicable legal obligations.

 

5. Legal basis

Personal dataof personal data is based on :

  • your consent (newsletter);
  • the performance of pre-contractual measures when you submit a travel enquiry;
  • compliance with the legal obligations applicable to KLIMB UP HOTELS.

 

6. Recipients of Personal Data

The data is intended exclusively for KLIMB UP HOTELSoperator of the Karol Lor Travel website.

Certain data may be processed by technical service providers involved in the operation of the website, including :

  • o2switch (website hosting)
  • Zoho (newsletter management)

These service providers are required to ensure the confidentiality and security of the data entrusted to them.

 

7. Data Retention Period

Personal datais retained only for as long as necessary for the purposes for which it was collected.

As a general guideline :

  • contact enquiries: 3 years from the date of the last communication;
  • newsletter subscriptions: until consent is withdrawn or the user unsubscribes.

8. Data security

KLIMB UP HOTELS implements appropriate technical and organisational measures to ensure the security, confidentiality and integrity of personal data.

9. Your rights

In accordance with the GDPR, you have the following rights:

  • right of access;
  • right to rectification;
  • right to erasure;
  • right to restriction of processing;
  • right to object;
  • right to data portability, where applicable.

You may exercise these rights at any time by sending your request to:

contact@karol-lor-travel.com

If you believe that your rights have not been respected, you may lodge a complaint with the French Data Protection Authority (Commission Nationale de l’Informatique et des Libertés – CNIL).

10. Newsletter

You may unsubscribe at any time by clicking the unsubscribe link included in each email or by sending your request to : contact@karol-lor-travel.com

 

11. Cookies

The website only uses cookies that are strictly necessary for its operation.

If, in the future, services requiring consent-based cookies are implemented (such as audience measurement, analytics, social media or other third-party services), a cookie preference management banner will be provided in accordance with applicable regulations.

12. Changes to this Privacy Policy

KLIMB UP HOTELS reserves the right to amend this Privacy Policy at any time in order to reflect legislative, regulatory or technical developments.

The version in force is the version published on this page at the time it is accessed.

 

EnglishenEnglishEnglish